TrackProofLEGAL
Refund Policy
TrackProof purchases are processed by Paddle.com, our merchant of record. We offer a 30 day refund window on all purchases.
How to request a refund
To request a refund, contact Paddle via the link in your receipt email or at paddle.net, or email us at support@trackproofvfx.com and we will process it with Paddle.
What happens after a refund
Upon refund, your license is deactivated and access to paid features ends.
Renewals
Renewal payments are refundable within 30 days of the renewal charge.
We recommend using the free trial before purchasing to confirm TrackProof fits your pipeline.